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Why I Can't Connect to WhatsApp on iPhone/Android?

Published on by Rothman

Some WhatsApp users report that they are unable to connect to WhatsApp. This problem probably may be the outage of WhatsApp at 6pm on 17 May 2017. If you still have this problem after that, the fault may lie elsewhere.



If you can’t connect to WhatsApp, this is usually because you don’t connect your phone to an active internet. Then you should check whether you can browse any web pages on your phone. Otherwise, connect to other active internet services.


If you are unable to go online at all, then there are still some things you can have a try.


1. If You Are Using WiFi



Please switch the WiFi connection on and off, or put the phone into Flight mode and remove it out. Or try to restart your device, and then check whether your WhatsApp can connect to internet.


Also ensure your device keeps WiFi on during sleep, to set it to Always by going to Settings > WiFi > Advanced.


If the above methods not work, try to restart your wireless router.


2. If You Are Using Cellular Data



Make sure your mobile data connection is turned on, and your phone has sufficient signal. And check whether you have restricted background data usage for WhatsApp in the Data Usage menu.


If you can use WhatsApp over WiFi but not over with your cellular data, it is mainly because the APN setting doesn’t allow non-web traffic, then check with your phone carrier.


3. Downloaded the Latest WhatsApp



Check for WhatsApp updates on your Android by opening Google Play and taping the three lines at the top left and choose My Apps. Then checking the Install tab to see whether there is an update available for WhatsApp. As for iPhone, open the App Store and tap the Updates icon to make sure that you have downloaded the latest updates for WhatsApp.


If your WhatsApp is still not working, try to uninstall and reinstall it. Please note that you need to backup all your WhatsApp data on your Android/iPhone, otherwise you will lose all your WhatsApp history. You can backup WhatsApp with its built-in backup feature, to do that please go to Settings > Chats > Chat Backup, and tap Back Up, then your WhatsApp conversations will be stored on your phone memory or Google Drive. This is of your choice.







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Can I Recover Deleted WhatsApp Messages on Android?

Published on by Rothman

This post recommends you a useful method to recover deleted WhatsApp messages from Android without backup, and then show you some tips and tricks about WhatsApp.


Now, WhatsApp is getting more and more important in the business world as so many business people contact with their clients or business partners through WhatsApp. But WhatsApp messages can be easily lost because of various reasons, such as accidental deletion, WhatsApp crash, factory reset, system upgrade and etc.


And not surprisingly, my careless buddy David recently told me that he needed urgently to know how to recover deleted WhatsApp messages from his Android mobile, because he mistakenly deleted some messages containing the telephone number and E-mail address of a valued customer.


If you are looking for some WhatsApp messages recovery softwares for Android like poor David, then I would recommend you to try this WhatsApp Manager as well. It is a powerful WhatsApp management tool, and one of its prominent features is recovering deleted WhatsApp messages from Android.


How to Retrieve Deleted WhatsApp Messages on Android?


Here is the tutorial showing how to use this tool.


After running the program on computer, please choose “Recover deleted/lost WhatsApp data”.


Connect Android to computer via USB cable. When the program prompts you to start the scan, click “Start Scan”.


Once the scan finishes, you can tick any conversations you want to recover, and then click “Recover” button to retrieve the deleted text messages from WhatsApp on Android.


How to Retrieve Archived WhatsApp Messages on Android?


If you don’t know how to get back your archived messages on WhatsApp, then the following steps will show you how to unarchive them on Android:


Scroll down to the bottom of the Chat screen > tap “Archived Chats” when it appears> long press on any conversation > tap Unarchive chat. After doing that, your conversation will come back to your chat list.


How to Check When Your Messages are Read?


WhatsApp has a feature which lets you know when your messages will be read. Here is the method to do it:


Long press on a message > tap “Info” icon when it appear on the upper right, and then you can see the time when your message was sent and read.




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